Neopost / Quadient IS330 & IS350 Royal Mail Approved Mailmark Refilling & Re-setting Service

Regular price
£69.90
Sale price
£69.90
Regular price
Details
Click Here To Find Out About Refilling your Neopost / Quadient IS330 & IS350 Ink For Less!

PLEASE NOTE: As this is a refill / reset service, you will need to return your empty cartridge for refilling & resetting with a printed copy of your order.

Neopost / Quadient IS330 & IS350 Royal Mail Approved Mailmark Refilling & Re-setting Service

This low cost Neopost / Quadient IS330 & IS350 Mailmark refill service is for the IS330 Mailmark franking machine & IS350 Mailmark franking machine.

The Neopost / Quadient IS330 Mailmark ink cartridge and IS350 Mailmark ink cartridge uses a standard Royal Mail Approved UK HP BLUE ink cartridge print head that Neopost / Quadient uses on their much higher capacity cartridges. The IS330 / IS350 is programmed to stop working after a certain amount of impressions. This product uses Royal Mail Approved Franking Ink.

This unique service offers to reset your cartridge software to new factory settings and refill your Neopost / Quadient IS330 & IS350 Mailmark ink cartridge with either ROYAL MAIL APPROVED UK Red or Blue franking ink and return it to you within 48 hours. You can even refill you old red cartridge with blue ink!!

For our refill and reset service we will test the cartridge, ensure there is enough ink for another 4,728 impressions and replace the chip with a factory reset chip. Once done, we will return it to you the next day, like a brand new cartridge, free of charge, complete with a dated test print.

As you are keeping your original ink cartridge we guarantee this will not invalidate your franking machines warranty / service agreement and that it will produce the same amount of franking impressions as a new cartridge purchased from Neopost / Quadient.

Further Information

  • Royal Mail Approved Ink: Yes
  • The average yield of the IS330 franking machine ink cartridge: 4,728 per cartridge
  • The average yield of the IS350 franking machine ink cartridge: 4,728 per cartridge
  • Fits Neopost / Quadient Model numbers: IS330 / IS350
  • Original Neopost / Quadient Part numbers: A0024431, 342192 & NEO342192
  • Original Neopost / Quadient Price: £210.49 + VAT & Delivery

Instructions

Simply add this service to you cart, go through Checkout which will then send you email confirmation of your order. Simply then package your cartridge and enclose a copy of the email receipt and send both to:

Green Franking

PO Box 4

Cannock

WS12 4GS

* Guaranteed to give an equivalent quality or amount of impressions as your original equipment manufacturers cartridge. *

Approved ImageUnlike many alternative / compatible ink suppliers our ink had been thoroughly tested by the Royal Mail for the machine its intended. Each test involved thousands of envelopes of different types / colours to be franked on their respective franking machines and then sent through their high speed sorting machines to ensure good readability.

Please note that the ink in this cartridge is approved by the Royal Mail, it is not endorsed, manufactured or affiliated with the original equipment manufacturer Neopost / Quadient.

We offer a free standard 3-5 working day delivery service on most of our website orders. Please see additional details below for clarification, alternatively please add your required items to your basket where the total shipping costs will be calculated for you.

Please note our delivery cut off time is 4:00pm.

Please note that parcels can be delivered any time between the hours of 7am to 6:00pm Monday to Friday, unfortunately we are unable to offer specific times for deliveries or offer Saturday deliveries. Delivery times detailed below can be effected by local delivery, seasonal and / or weather conditions.

Standard 3 – 5 Working Day Delivery

Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address. Please note a minimum delivery charge of £9.95 will be quoted on the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.

48 Hour Delivery Upgrade

48-hour delivery charges will be at a standard rate of £4.95. Orders received before 4:00pm Monday – Friday we will aim to deliver within 2 working days. Please note a minimum delivery charge of £9.95 will be quoted on the following postcodes; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Deliveries to this post code may take longer therefore please allow 3-5 days delivery. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.

Next Working Day Delivery Upgrade

Next Working Day delivery charges will be at a standard rate of £6.95. Orders received before 4:00pm Monday – Thursday we will aim to deliver next working day. Orders received before 4:00pm Fridays we will aim to deliver the following Monday. Please note a minimum delivery charge of £9.95 will be quoted on the following postcodes; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please note we are unable to offer a guaranteed next day delivery service to these areas and they may take longer therefore please allow 3-5 days delivery. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.

Exceptional/Bulk Consignments

Depending on your total basket order, delivery charges may increase compared to the above and advertised postage charges. This is due to multi-consignment/overweight items and/or delivery locations. Please add the items required to your basket to update your delivery charge. Occasionally we may need to requote your packaging cost if the delivery location and consignment size is outside of our current couriers capabilities, if this is case we will contact you to discuss and clarify.

IMPORTANT NOTICE: Due to the current Covid-19 challenges in some areas please allow a little longer for your packages to arrive. If you have chosen Standard Delivery or 48 Hour Delivery please get in touch if there is no sign of your purchase after 5 working days. If you have requested Next Working Day Delivery then please allow 48 hours before getting in touch.

Before returning any items to us please contact us on 01543 572 776 or email at info@greenfranking.co.uk.

If you decide that you placed the order in error the items you have ordered may be returned in their original condition and packaging (unopened, not used or worn), at your expense, for exchange or refund within 7 working days starting the day after the goods have been delivered/signed for. We accept no liability for loss or damage during return transit and recommend you take out adequate transit insurance to cover the full cost of the order in case of damage, loss or theft during transit. Confirmation of posting is no guarantee of delivery and items should be sent via an insured “signed for” service.

Order cancellations (in full or part) must be made in writing (by email, letter or fax) within 7 working days from the date your order is placed. Under the distance selling regulations, cancellation by phone cannot be accepted. If you cancel your order by email, you must send it to a valid address and should request a read receipt to confirm delivery. Sending an email and/or receiving an automated reply is no guarantee the email has been received by us.

We consider 7 working days to be a reasonable time in which to return the goods to us and you should use an appropriate delivery method to ensure the products reach us within this time period.

In the event goods are unwanted or ordered in error the Company will (at its discretion) offer to accept a return of the products with a 25% restocking fee applied. If the goods are being returned for reasons that are not the fault of the Company any refund given will not include the postage and packing charges. If the products have been used or the packing has been opened and/or are not in the original condition (this excludes packaging added by us and used to protect the goods during transit), we are unable to issue a full refund and you will be liable for any charges and reasonable administration costs incurred by us.

We do not accept returns for goods/items that have been used unless they are faulty and within the guarantee period. If this is the case, after investigation to confirm the fault, we will either replace the item or return it to the manufacturer for repair. If no fault is found or we believe the item was deliberately damaged after being delivered and signed for, you will be liable for any charges incurred by us including a reasonable administration fee. Our returns procedure must be followed to receive replacements or refunds. This procedure includes the completion of our ‘Returns Form’ and this must be enclosed with the returned cartridge. Any cartridges received without a copy of the completed and signed Returns Form will be disposed of accordingly and no replacement or refund will be issued.

If we are unable to accept the item(s) for return (fall outside the 7 working days, the items are not faulty or have been used etc.), you will be responsible for the full cost of returning the items. This includes any collection or dispatch charges incurred by us and reasonable administration fees. Payment of these fees must be made before we can return the item(s) to you. We will retain the items for a maximum of 14 days. If payment is not received within this time period, we will assume the goods are not required and will be disposed of.

We can only credit the card/bank account used to make the original payment. This is in accordance with UK anti-fraud and money laundering regulations.

We do not accept returns for goods/items that have been used unless they are faulty. If this is the case, after investigation to confirm the fault, we will either replace the item, return it to the manufacturer for repair or offer a partial refund. If a fault is found partway through the life of an ink cartridge then the data of the cartridge chip will be read to determine how much ink is used and a partial refund representative of the ink remaining will be offered based on the points below:

0% to 10% used – 100% Refund

11% to 20% Used – 90% Refund

21% to 30% used – 80% Refund

31% to 40% Used – 70% Refund

41% to 50% used – 60% Refund

51% to 60% Used – 50% Refund

61% to 70% used – 40% Refund

71% to 80% Used – 30% Refund

81% to 90% used – 20% Refund

91% to 100% Used – No refund due to the variation of the density of a customer logo and other factors that may affect ink usage beyond our control.

If no fault is found or we believe the item was deliberately damaged after being delivered and signed for, you will be liable for any charges incurred by us including a reasonable administration fee.

Please be aware that we offer a 12 month guarantee on all ink cartridges, should you wish to return a cartridge (faulty or not) after the 12 months of the invoice date, we will be unable to process your request. This is due to the expiry and shelf life of the cartridges.